Course Description

Program Description The Computer Systems Technician program is the perfect vehicle to launch a rewarding career in computer assembly, installation, configuration and troubleshooting. You will learn from industry-connected professors in new, state-of-the-art labs. This program is built on partnerships with some of the most influential names in networking today, including Cisco, IBM and Microsoft. Graduates will be able to help support computer users throughout an entire organization by deploying desktop and laptop systems, assisting users with day-to-day tasks, supporting help desk environments, troubleshooting networking issues and rolling out emerging technologies that will give their organization a competitive advantage. NOTE: Students enrolling in this program are required to purchase their own laptop. This program will provide you with the technical skills and expertise required to work in the high-demand world of personal computers, networking and application support to meet the information technology (IT) needs of modern organizations. The program curriculum addresses the technical aspects of commonly used components and troubleshooting techniques for: Computer hardware Networking technologies Operating systems Security System administration You will also learn how to develop your communication and administrative skills and be trained in critical-thinking skills designed to help you respond to many technical challenges. As a graduate, you will be able to: Challenge for industry-recognized certifications (e.g. Cisco CCNA, Microsoft MCP, CompTIA, A+, Net+) Install and configure system software and network devices Troubleshoot computer system and network issues. Note: To ensure you make an informed decision about your IT career path, a common first semester is offered for the Computer Systems Technician, Computer Systems Technology, Computer Programmer and Computer Programmer Analyst programs. This approach will give you an opportunity to explore the systems/programming applications and networking/hardware applications of the IT sector. Career options: Call centre support Computer service technician Help desk technician IT consultant IT specialist Information systems administrator Network technician Security administrator Technical consultant

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